I have had a FEW people that this has happened to.
If you call BofA they will make it right.
(if your taxes are escrowed)
TIP: stay on the phone and talk to a LIVE person and write
their name and confirmation # of your conversation... you may need
it later.
~~~~ DO NOT RELY ON THE AUTOMATED SYSTEM! ~~~~
p.s. be prepared to spend upward of 30 minutes on the phone.