and while he was great at trying to help me with my problem--we have an idea of what's wrong, he doesn't work on laptops, so I need recommendations. Basically, we think it's a heat issue as the computer keeps shutting down randomly. I've already called Geek Squad, too, and they have a "free" diagnostic, but "if they can't figure it out with that," then they want $70 JUST to diagnose the problem and then would probably have to ship it out to a service center. I NEED my computer for work, so I'd prefer NOT to have to do that.
So...anyone know of anyone who works on laptops?
TIA! I