Jump to content
yo! ×
Paulding.com
Sign in to follow this  
The Sound Guy

I'm entering the very Bowels of Hades

Recommended Posts

One of my cable boxes won't re-activate after being unplugged and the Comcast web page shows all 4 of my boxes as non-accessible,even though three are running fine. So that means a some kind of network problem on their end.

 

So I have to enter the Comcast call queue and enter a trouble report.

 

If I never return, it's been good talking with all of ya'll.

 

SG

 

 

Share this post


Link to post

Well, very pleasant surprise!! Was able to get a call back in under 30 seconds, and though the guy had to follow the script, since I had done everything he asked already as part of my troubleshooting, it was able to get it back up and running in under 5 minutes.

 

They might be getting their customer server act together. (Guy seemed to be US based and spoke English fine as well.)

 

I knew going to church this morning would pay off!! :)

  • Like 5

Share this post


Link to post

They have been making improvements in customer service. The xfinity stores are actually pretty nice and I've always gotten fast and good service there.

  • Like 1

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

×
×
  • Create New...

Important Information

Please Accept To "ENTER" Have a "BLESSED Day!