[Mark (Paulding Networking)]

If you need computer help or have a computer question, I'll gladly answer them in this thread and forum.

I see most of the previous tenants haven't kept the place rolling, so I'm here to offer my help and services to Paulding.com members.

[Blondiega1]

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I have no idea what that means!

[Mark (Paulding Networking)]

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I have no idea what that means!

It says "S?IO5OI" according to the translator, when separated into letters.

[nae1060]

Have any good usd desktops for sale?

[wcso84]

OK well let me get the ball rolling. I have a Panasonic toughbook cf28 that I put a new hard drive in. Got wxp pro loaded and all of the Panasonic drivers. The cursor jumps all over the screen and left and right clicks at will. The touch screen responds but the cursor will just jump to another location. Never seen anything like it. Any ideas? After working on this for 2 days I am at my wits end with it.

[Mark (Paulding Networking)]

Have any good usd desktops for sale?

Nope, not presently. We can build new desktops for very cheap, the only two questions you'll have to answer are:
What is the computer going to be used for?
and
What's your budget for a new PC?

OK well let me get the ball rolling. I have a Panasonic toughbook cf28 that I put a new hard drive in. Got wxp pro loaded and all of the Panasonic drivers. The cursor jumps all over the screen and left and right clicks at will. The touch screen responds but the cursor will just jump to another location. Never seen anything like it. Any ideas? After working on this for 2 days I am at my wits end with it.

Some questions to narrow the possibilities down:

What operating system did your toughbook come with (before you loaded XP on it, was it a Vista machine?)
Did this problem ever occur before your new hard drive+reinstall?
Does it do this if you use a mouse, or touchpad (if it is equipped with one)?

[wcso84]

Nope, not presently. We can build new desktops for very cheap, the only two questions you'll have to answer are:
What is the computer going to be used for?
and
What's your budget for a new PC?
Some questions to narrow the possibilities down:

What operating system did your toughbook come with (before you loaded XP on it, was it a Vista machine?)
Did this problem ever occur before your new hard drive+reinstall?
Does it do this if you use a mouse, or touchpad (if it is equipped with one)?

came with xp pro, no problems b4 the hard drive melt down. "physical damage"
It does not matter what hid I am using. I do not even need to touch the thing and the cursor is jumping around on its own and if it lands in the right spot it will left or right click and open up whatever it is on.
This is an older book bought used. It is approx 4 years old.

This post has been edited by wcso84: 21 November 2007 - 09:06 PM

[Mark (Paulding Networking)]

came with xp pro, no problems b4 the hard drive melt down. "physical damage"
It does not matter what hid I am using. I do not even need to touch the thing and the cursor is jumping around on its own and if it lands in the right spot it will left or right click and open up whatever it is on.
This is an older book bought used. It is approx 4 years old.

Sounds like your input devices are interfering with each other (I've seen this before on laptops with mice attached).

PS/2 Wheel Mouse Jumps Around Screen on Laptops with Touchpads

This problem occurs because wheel mouse devices may be incompatible with some laptops, unless the laptop has special hardware to handle them. The wheel mouse transmits in 4-byte packets, while the internal touch pad transmits in 3-byte sequences. PS/2 devices are designed in such a way that the operating system may not be aware of an additional pointing device, nor of what the packet boundaries are between the different devices.

If the operating system interprets the packet alignment incorrectly, it may misinterpret data, thus causing erratic movements and clicks.

Since you're at the point where you have up to 3+ potential input devices, your chances of this happening are very large. While it's talking about PS/2 mice, the same concept of different input signals conflicting in cursor movement would easily apply here.

Follow the Microsoft rabbit into the hole to see if you can fix it this way:
How To Create Hardware Profiles on Windows-Based Mobile Computers

You'll want to disable the mouse (if listed as a device), and see if that fixes it. If it doesn't, try disabling the touchpad and keeping the touchscreen functionality. If the cursor jumping around is keeping you from making the profile, try doing this in safe mode.

[wcso84]

Sounds like your input devices are interfering with each other (I've seen this before on laptops with mice attached).

PS/2 Wheel Mouse Jumps Around Screen on Laptops with Touchpads
Since you're at the point where you have up to 3+ potential input devices, your chances of this happening are very large. While it's talking about PS/2 mice, the same concept of different input signals conflicting in cursor movement would easily apply here.

Follow the Microsoft rabbit into the hole to see if you can fix it this way:
How To Create Hardware Profiles on Windows-Based Mobile Computers

You'll want to disable the mouse (if listed as a device), and see if that fixes it. If it doesn't, try disabling the touchpad and keeping the touchscreen functionality. If the cursor jumping around is keeping you from making the profile, try doing this in safe mode.

Done all that with no positive results. "remember i have been at this the better part of 2 days."
But what would explain the movement of the cursor even when no input device is being used or manipulated? The computer is sitting there with nothing / no one touching it and the cursor is still flying around the screen.

[Mark (Paulding Networking)]

Done all that with no positive results. "remember i have been at this the better part of 2 days."
But what would explain the movement of the cursor even when no input device is being used or manipulated? The computer is sitting there with nothing / no one touching it and the cursor is still flying around the screen.

Another potential cause is your drivers, if Panasonic has general drivers for their touchscreens/touchpads, then you may want to look for ones that were released up to a year after your machine was released instead of the newest. You have to have a Toughbook to access their support/drivers website, so I'm not able to take a peek to see how they have things set up there.

The same 1-year rule applies if they have drivers listed for each specific model... newer drivers may include more revisions of the same product, turning them into a more "general" driver and therefore less reliable for your model.

On top of the driver issue, I have another question- Are you using WinXP Professional or WinXP Pro with Tablet Edition? After doing some investigating around the net, making sure you're using Tablet edition has been offered up as a way to fixing strange cursor issues.

Then again, I may be barking up the wrong tree in blaming how the cursors are interacting with your hardware/software- it's (very) remotely possible it's a virus/spyware problem. Is your antivirus/antispyware up to date?

Also, does this occur in safe mode?

[Grayce]

Welcome to P.com

[nae1060]

The computer will be used for my teenage daughter - mostly web surfing - some homework - I would like to spend only around $100.

[C. Mark Willix]

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[wcso84]

Another potential cause is your drivers, if Panasonic has general drivers for their touchscreens/touchpads, then you may want to look for ones that were released up to a year after your machine was released instead of the newest. You have to have a Toughbook to access their support/drivers website, so I'm not able to take a peek to see how they have things set up there.

The same 1-year rule applies if they have drivers listed for each specific model... newer drivers may include more revisions of the same product, turning them into a more "general" driver and therefore less reliable for your model.

On top of the driver issue, I have another question- Are you using WinXP Professional or WinXP Pro with Tablet Edition? After doing some investigating around the net, making sure you're using Tablet edition has been offered up as a way to fixing strange cursor issues.

Then again, I may be barking up the wrong tree in blaming how the cursors are interacting with your hardware/software- it's (very) remotely possible it's a virus/spyware problem. Is your antivirus/antispyware up to date?

Also, does this occur in safe mode?

I can not remember if it did it in safe mode I’ll go check. Virus should not be an issue as this is a new hard drive and never been connected to the net. All drivers downloaded from Panasonics web site are cf28 specific and all versions are a few years old.

[raptor]

If you need computer help or have a computer question, I'll gladly answer them in this thread and forum.

I see most of the previous tenants haven't kept the place rolling, so I'm here to offer my help and services to Paulding.com members.

bit of an odd one since you asked...

seems it's only on my "everyday" user account....several other accounts set up on this puter and all the rest have the new style start button....

any clue what may cause this?

winxp sp2 but was like that with sp1 as well

[Mark (Paulding Networking)]

Welcome to P.com

Thanks for having me

The computer will be used for my teenage daughter - mostly web surfing - some homework - I would like to spend only around $100.

I wouldn't be able to build a new one for that much unfortunately, the cheapest I could build without a monitor would be ~$200. I'd be using new parts though.

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[wcso84]

Thanks for having me
I wouldn't be able to build a new one for that much unfortunately, the cheapest I could build without a monitor would be ~$200. I'd be using new parts though.
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[Mark (Paulding Networking)]

bit of an odd one since you asked...

seems it's only on my "everyday" user account....several other accounts set up on this puter and all the rest have the new style start button....

any clue what may cause this?

winxp sp2 but was like that with sp1 as well

When you say "new style start button", do you mean the Windows XP green Start button? The kind of button you have right now is part of the Windows Classic appearance set, a visual setting you can find by right click your desktop, selecting Properties, in the Appearance tab. Check the drop-down menu under "Windows and buttons" to set it back to the default Windows XP style.

Something I noticed about your picture:

The My Computer and My Network Places buttons both have non-stardard art for them, as well as your color scheme. A theme pack may have been installed for your user, in which case if you can track it down you can also put your other settings back in order. Check the Themes tab as well, you may be able to easily switch back to the default Windows theme too.

[Handyman Steve]

Welcome to Pcom. Glad to see you joined as a Commerce Member.

OK, I have a question, regarding an error I get everytime I reboot or turn on the pc, but I will have to wait until next time to get what the message says and tell ya.

Next prolem, like a dummy long ago I downloaded a freaking pain in the ass Weather channel thingie. It loads automatically every time pc starts, and I CANNOT for the life of me, remove it. I have tried the add/remove programs, doesn't work. I always right click on the icon in lower left of bar on desktop and select excit application.

How can this be removed off my pc?

Thanks
Nemie

[raptor]

Thanks Mark.....that fixed it....guess it's been so long since I've done certain things....re: rightclick desktop/properties that it was purged from the ole gray matter...

[Mark (Paulding Networking)]

Welcome to Pcom. Glad to see you joined as a Commerce Member.

OK, I have a question, regarding an error I get everytime I reboot or turn on the pc, but I will have to wait until next time to get what the message says and tell ya.

Next prolem, like a dummy long ago I downloaded a freaking pain in the ass Weather channel thingie. It loads automatically every time pc starts, and I CANNOT for the life of me, remove it. I have tried the add/remove programs, doesn't work. I always right click on the icon in lower left of bar on desktop and select excit application.

How can this be removed off my pc?

Thanks
Nemie

Well, I would always suggest trying to remove it the "polite" way first. See if you can track down the settings for it and tell it not to turn on with your computer, but you've probably already tried that.

It can definitely be removed, however the tool to remove it can also make your computer unbootable, and I don't suggest it unless you already knew how, which is something of a paradox. I posted how to but I don't want to make your annoying weather channel problem a broken computer problem.

We have a PC Optmization service where we remove startup programs like that, clean your registry, and run some other tools to help your computer boot faster and be more responsive overall. If you have an error message popping up when you start your computer and have other things slowing your computer down there's likely a lot of things that we can do to help it out.

Thanks Mark.....that fixed it....guess it's been so long since I've done certain things....re: rightclick desktop/properties that it was purged from the ole gray matter...

No problem!

[penguin]

Welcome to pcom - I like your avatar

[Mark (Paulding Networking)]

Welcome to pcom - I like your avatar

Thanks

[Ellery]

sounds like the ribbon cable was seated back right when the hard-drive was replaced. what route did you take to replace the hard-drive ( keyboard or bottom caddy ) is it posable the cable was knocked loose when the laptop was "damaged"

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[SouthernChickie]

We have a toshiba laptop approx 3 years old. Suddenly we can't access our hotmail email account or our vystar banking on line account. We were told to run spybot then blow away our navigator and explorer, then reload it. So we did. No change. Any ideas on how to fix this before my husband pays Geek Squad $250? Thanks in Advance.

[Handyman Steve]

Well, I would always suggest trying to remove it the "polite" way first. See if you can track down the settings for it and tell it not to turn on with your computer, but you've probably already tried that.

It can definitely be removed, however the tool to remove it can also make your computer unbootable, and I don't suggest it unless you already knew how, which is something of a paradox. I posted how to but I don't want to make your annoying weather channel problem a broken computer problem.

We have a PC Optmization service where we remove startup programs like that, clean your registry, and run some other tools to help your computer boot faster and be more responsive overall. If you have an error message popping up when you start your computer and have other things slowing your computer down there's likely a lot of things that we can do to help it out.

No problem!

Well, I need to get with you on this,. b/c I am sick of seeing the error message, and the weather channel thingie, plus I know it needs some serious cleaning up. When can I get with you? and what will it cost me?

You can PM me the info if you like.

Thanks
Nemie

[Lady Raider]

what do you think about the http://free.grisoft.com/ for checking for virus, spybots.


also do you work on laptops that may need a new mother board? or could you order the part?

[Mark (Paulding Networking)]

We have a toshiba laptop approx 3 years old. Suddenly we can't access our hotmail email account or our vystar banking on line account. We were told to run spybot then blow away our navigator and explorer, then reload it. So we did. No change. Any ideas on how to fix this before my husband pays Geek Squad $250? Thanks in Advance.

We can definitely fix that for you, give us a call at 770-443-1520 ASAP before paying Geek Squad $250! You'll be saving over $200.

what do you think about the http://free.grisoft.com/ for checking for virus, spybots.
also do you work on laptops that may need a new mother board? or could you order the part?

Grisoft's AVG is excellent as an anti-virus and we definitely support it. It has a very straightforward design, uses little memory, is consistently updated and has a nice method of scanning.

We work on laptops, however since laptop manufacturers don't use the same interchangeable size/fit for all of their parts we'd go through the manufacturer to order it (i.e. there wont be any competitive savings for replacing the part, unless we can nab a new one online somewhere in the very limited places laptop parts are available).

[kingofprussia]

If you need computer help or have a computer question, I'll gladly answer them in this thread and forum.

I see most of the previous tenants haven't kept the place rolling, so I'm here to offer my help and services to Paulding.com members.

I'm so glad you posted..... I am a new "independent contractor" with Aflac and will need a laptop, printer and fax machine for my home office. Do you know of or make a suggestion as to where I can purchase my office equipment without spending a fortune?

Thanks!

[Mark (Paulding Networking)]

Well, I need to get with you on this,. b/c I am sick of seeing the error message, and the weather channel thingie, plus I know it needs some serious cleaning up. When can I get with you? and what will it cost me?

You can PM me the info if you like.

Thanks
Nemie

I shot you a PM to continue the conversation there and leave this space open for other questions.

[Mark (Paulding Networking)]

I'm so glad you posted..... I am a new "independent contractor" with Aflac and will need a laptop, printer and fax machine for my home office. Do you know of or make a suggestion as to where I can purchase my office equipment without spending a fortune?

Thanks!

Yep I can definitely help you there, the best place to look for office equipment deals is going to be online and I'm very familiar with where to look.

What is your total budget for these items?

[nae1060]

I was able to purchase a computer for $100 - It is a Dell optiplex P4 - It did not come with an operating system. I loaded Windows XP on it today. For some reason, I don't have all of my device drivers??? Can you help me?

[Mark (Paulding Networking)]

I was able to purchase a computer for $100 - It is a Dell optiplex P4 - It did not come with an operating system. I loaded Windows XP on it today. For some reason, I don't have all of my device drivers??? Can you help me?

Sure. I just need to know one thing,

What is the model of it?

It should be somewhere on the front of the computer, maybe towards to middle to bottom front, for example "Optiplex 160L"

[fastpitchdad]

I'm so glad you posted..... I am a new "independent contractor" with Aflac and will need a laptop, printer and fax machine for my home office. Do you know of or make a suggestion as to where I can purchase my office equipment without spending a fortune?

Thanks!

We dont sell laptops, but we can certainly help with the printer and fax. I happen to have some used that may work out very well for you. Just call the office

[ram0265]

My question is probably going to have a simple answer but....

I have a HP PSC 1610xi All in One.

I installed a new black ink cartridge. I took the tape off and ran an alignment and that worked fine.

I went to make some copies and now no ink is showing up at all.

SO what do I do?

Also, my dad gave me this printer becuase it would only print one page and then say it was out of paper even if it was full. It is still doing that, along with not taking the paper at all anymore. So I am having to load it one page at a time to even get the rollers to try and take the paper in.

What do I do?

[Mark (Paulding Networking)]

My question is probably going to have a simple answer but....

I have a HP PSC 1610xi All in One.

I installed a new black ink cartridge. I took the tape off and ran an alignment and that worked fine.

I went to make some copies and now no ink is showing up at all.

SO what do I do?

Also, my dad gave me this printer becuase it would only print one page and then say it was out of paper even if it was full. It is still doing that, along with not taking the paper at all anymore. So I am having to load it one page at a time to even get the rollers to try and take the paper in.

What do I do?

Have you tried printing a test page in the printer's utilities? If it's not showing up even for the built in test page, and it was printing fine before the cartridge swap, it's probably a faulty cartridge install or a faulty cartridge. Check and recheck the catridge's installation and if you don't see any obvious signs of ink then dab a paper tower on the end of it, you should get a solid black bar of ink on the towel or something similar.

[November Rain]

When I turned my home desktop computer on after the thunderstorm last night, I discovered that I am not able to connect to the Internet with my cable modem. I don't know if something was damaged due to lightning or if it's just a coincidence. (The power did go out a couple of times.)

The computer is connected to a router which is connected to the modem. Everything powers up and looks fine, but it seems that communications with the computer is lost. The computer shows that it's connected to the router, but I can't access the router admin page, and the PC/Activity light on the modem doesn't come on. I disconnected the router and hooked up directly to the modem with no difference.

I don't know if it's a problem with the modem, router, or internal network adapter. I didn't think to check the device manager until now to see if it indicates any problem with the netword adapter. Would you have any other ideas or suggestions?

[Nitro]

Done all that with no positive results. "remember i have been at this the better part of 2 days."
But what would explain the movement of the cursor even when no input device is being used or manipulated? The computer is sitting there with nothing / no one touching it and the cursor is still flying around the screen.

That is a very common problem with Toughbooks after they've been reloaded, especially with "Synoptics" touch pad/touch screens.

The drivers for the touch screen are an extension of the drivers for the touch pad and it's very critical of the initial load order.
They are very sensitive and they do exactly what you are describing when they haven't been loaded in the correct order.

Sometimes you can uninstall the drivers via the control panel and then reinstall them in the correct order and it will work fine.
Other times, I've had to blow away Windows and start over.

Panasonic doesn't tell you this on their support page, but if you call them, they can tell you which one has to be loaded first and which
one gets loaded second.... and nothing else can be loaded in between them.

[New2Town]

guess i'll post here since i cant creat a topic. my wife has a toshiba laptop we've had for about 3 years. really no problems until now. A part of the screen is coming around making that hazziness for part of the screen... it goes away once you press the top part of the screen. I'm sure the RAM could be upgraded. I had a wireless DLINK N card connected but it just died on me one day... it greatly improved the signal. I'd also like all the non essential start up items removed, any programs at all unused just get rid of. and for the programs she does like... make sure she has everything she needs. She mostly only uses this laptop to upload pics from her cameras, organize them to print, and then to put on myspace and that crap. add an inexpensive firewall security utility. permanately remove programs that she doesn't use. add programs that she might find useful and make sure they're up to date. if you're able to do alll of this lets say tomorrow by noon i'm sold! just joking... let me know if this is something you can and then give me an email mjm1204@gmail.com

[LPPT]

Welcome New2Town,
Our computer Geeks that advertise here are quite busy this time of year.
I know for a fact they all do free consults by phone, they will evaluate your problems, and honestly tell you what you need, of if you need their services.
They may of may not see your post in time.
You can easily find them all, and call them to consult.
This is how you find them, or any other services offered here.

At the top of every page on the site you will see the Paulding.com logo it has a yellow star, click on that, it will take you to the front page.

Scroll down until the commerce member directory, currrently Santa resides in the ad space there.
Use the search feature to find computer services by scrolling the list, click on it and a list of PC techs will come up.
Click on them to find numbers and emails addy's to contact them.

Good Luck!!