[mrnn]

Anyone dealt with Lost Mountain Outdoor Power Eqpt on Macland Rd? Good, bad, indifferent experiences? I have an item under warranty that I need to take in to an authorized repair shop but I'm not sure the work will qualify under warranty...meaning I need to be dealing with a straight-shooter.

mrnn

[Pinches Monos]

which brand of equipment?

i mean, can it go to another dealer for warranty work?

[mrnn]

Pinches Monos, on 15 March 2012 - 06:12 PM, said:

which brand of equipment?

i mean, can it go to another dealer for warranty work?

Honda...this is the closest location so figured I'd ask about it.


mrnn

[Jet_man1969]

mrnn, on 15 March 2012 - 06:13 PM, said:

Honda...this is the closest location so figured I'd ask about it.


mrnn

If its the place I am thinking they have been in business forever.

[Marteen-J]

mrnn, on 15 March 2012 - 06:13 PM, said:

Honda...this is the closest location so figured I'd ask about it.

mrnn

yes that is the closest dealer to the dallas area. Vansant over in douglasville (fairburn road across I-20) services all my equipment and is a honda dealer too

[janko9]

There is a Honda dealer on Memorial Dr. across from Elrods Nursery. I switch b/n them and Lost Mountain for my parts

This post has been edited by janko9: 15 March 2012 - 07:28 PM

[Papi]

Marteen-J, on 15 March 2012 - 07:13 PM, said:

yes that is the closest dealer to the dallas area. Vansant over in douglasville (fairburn road across I-20) services all my equipment and is a honda dealer too

I have dealt with Vansants several times. Drive the extra mile and go there.

[Subby's Mower Repair]

If it doesn't fall under the warranty, feel free to give me a call after you get some quotes on repairs.
678-315-8794
Glenn

I service a lot of Hondas.

[JYD]

I know the owner,his wife and several of his employees. They are all good guys.

[CreativeOne]

My DH swears by them for repairs and service for our Honda mower.
Seem to be very honest & reliable for their work.
If you need a recommendation for Deere, let me know as DH has a favorite there too!

[mrnn]

Thanks. I dropped it off this morning.


mrnn

[Subby's Mower Repair]

mrnn, on 16 March 2012 - 05:15 PM, said:

Thanks. I dropped it off this morning.


mrnn

Dang... I just finished another today.

[hurstrsq]

mrnn, on 15 March 2012 - 06:02 PM, said:

Anyone dealt with Lost Mountain Outdoor Power Eqpt on Macland Rd? Good, bad, indifferent experiences? I have an item under warranty that I need to take in to an authorized repair shop but I'm not sure the work will qualify under warranty...meaning I need to be dealing with a straight-shooter.

mrnn

I was actually getting ready to order some parts from an online retailer and I remembered this thread. It was last Thursday, so I decided instead of ordering online, I'd shop locally. I called Lost Mountain to see if they had the parts I needed. They did not but said they would be in Monday. The price was about 20% more than the online retailer, even after shipping. Lost Mountain was willing to adjust their price a little to be a more competative. It came out just a little bit more than the online retailer, but I figured they were local and I'd rather spend the money here. I went down there this past Tuesday to pick up the part. Unfortunately it was not it. The person working said it would be in Thursday (yesterday) and they would call me when it arrived.
Well, it is Friday afternoon and I never heard anything. Had I ordered my parts online, I would have had them earlier this week, paid less, and saved myself the time driving to get the parts.
Everyone I spoke to there was very nice, and I have no complaints, just too bad the local merchant was not able to compete with the online retailer. Hopefully this is a exception, but thought I would share.

[Subby's Mower Repair]

JYD, on 16 March 2012 - 03:38 PM, said:

I know the owner,his wife and several of his employees. They are all good guys.

I deal with them pretty regularly. I rely on them for all my Honda and Toro parts, and they've always done me very well.